DAMAGE RETURN
At Sfine Skin Store, we strive to provide our customers with high-quality skincare and makeup products. We value your satisfaction and want to ensure a smooth shopping experience. Below is our refund policy:
Returns
We do not offer returns on purchases except in the case of damage to items at the point of delivery. If you receive a damaged product, please follow the steps below to initiate a return:
Inspect on Delivery:
Upon receiving your order, carefully inspect the package for any visible signs of damage. If you notice any damage to the items, please reach out to us immediately.
N/B:
Provide Information: When contacting us, please provide the following details:
Your order number
Description of the damage
Clear photographs of the damaged items and packaging
Return Process:
If the damage is confirmed to have occurred during delivery, we will process the return for the affected item(s) using the original payment method. Please note that it may take a few business days for the return to reflect.
We hope this policy clarifies our approach to refunds. Should you have any further questions or concerns, feel free to contact our dedicated customer support team. Thank you for choosing So FIne Skin for your beauty needs.